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ENHANCED ACCESS - TELEPHONE NUMBER TO BOOK AN APPOINTMENT IS  0161 271 3180

The new services has appointments available:  Monday to Friday 6.30am - 9.00pm and Saturday 9am - 5.00pm

The appointments will be at South Chadderton Health Centre, Eaves Lane, Chadderton  OL9 8RG

ShareforYouFrom 17 February 2020, your medical record will be able to be viewed by other health and social care professionals directly involved in your care via a ShareforYou record. Please visit www.pennineshareforyou.nhs.uk/ for more information. If you would prefer that we didn't share your record then you can opt out at any time. Please speak to your GP or a member of the reception team.  For more information please watch this short video about ShareforYou: 
https://youtu.be/mv8eGfsvzZw 

Did you know that if your aged 40 and over you are entitled to a free NHS health check? Just call the surgery and ask reception to book you an appointment, please note this does require a fasting blood test so it will be a morning appointment.

WHEN THE SURGERY IS CLOSED       

The surgery telephone lines are open from 8am to 6.30pm Monday to Friday, except for Public Holidays... If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 1-1-1. Calls to the NHS 111 service are free from both landlines and mobiles.

IF YOU HAVE A LIFE THREATENING MEDICAL EMERGENCY PLEASE DIAL 999

Accessible Information Standards

All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law. This is explained in Section 250 of the Health and Social Care Act 2012.

 

Aim:

 

The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need.

 

Accessible information- information which is able to be read or received and understood by the individual for which it is intended

Communication support - support which is needed to enable effective, accurate dialogue between a professional and a service user to take place

 

The practice must make information accessible to the following people:



    • Patients

    • Service users

    • Their carers and parents.



 

 

This includes making sure that people get information in different formats if they need it, such as:

• Large print

• Braille

• Easy read

• Via email.

 

The Accessible Information Standard also tells organisations how to support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate. 

What does the Accessible Information Standard tell organisations to do?

 

As part of the Accessible Information Standard, organisations that provide NHS or adult social care must do five things.

 

They must:



    1. Ask people if they have any information or communication needs, and find out how to meet their needs. 

    1. Record those needs in a set way. 

    1. Highlight a person’s file, so it is clear that they have information or communication needs, and clearly explain how those needs should be met. 

    1. Share information about a person’s needs with other NHS and adult social care providers, when they have consent or permission to do so.

    1. Make sure that people get information in an accessible way and communication support if they need it. 



 

Who must follow the Accessible Information Standard?

 

All organisations that provide NHS or adult social care must follow the standard



 
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